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Privacy Policy

Your privacy coordinates are crucial to us. This policy details how we gather, utilize, and safeguard your credentials. Last updated: January 2024.

Table of Contents

1. Information We Collect

Personal Coordinates We Collect

We collect personal information that you voluntarily provide to us when creating an account, making a purchase, or communicating with us. This includes:

  • Name, email address, and phone numbers.
  • Shipping and billing coordinates (physical addresses).
  • Payment transaction details (processed securely by certified processors).
  • Order checkout histories and catalog preferences.

Non-Personal Data (Automatic)

Our systems automatically record metadata concerning your device and network interactions:

  • IP address, geographical location coordinates, and browser configurations.
  • Operating system identifiers and page view paths.
  • Cookies, session logs, and local browser storage nodes.
2. How We Use Your Information

We process your information coordinates for purposes anchored on contract fulfillment, legal compliance, and customer satisfaction:

  • To process, dispatch, and fulfill your catalog orders.
  • To handle customer support inquiries and provide ticket assistance.
  • To communicate shipping notifications, updates, and safety alerts.
  • To diagnose system bugs, optimize catalog speed, and prevent transaction fraud.
3. Information Sharing

We do not sell, trade, or lease your personal information coordinates to third parties. We share data solely under the following conditions:

Service Providers

We share credentials with logistics partners (delivery agents), payment gateways (eSewa/Khalti), and hosting providers who perform operations on our behalf.

Legal & Safety Mandates

We may disclose coordinates if required by the laws of Nepal or in response to a court order or administrative request.

4. Data Security

We utilize secure socket layer (SSL/TLS) encryption during transmission of checkout data. All database nodes are hosted in restricted environments with access limited to authorized operations staff.

Our Security Shields

  • • Encrypted payload transactions (AES-256 coordinates).
  • • Standard database firewalls and security patches.
  • • Restrictive credentials audits and session expirations.

Note: Although we implement high-tier guards, no digital exchange can be certified 100% secure.

5. Cookies and Tracking

Choose Your Cart utilizes browser cookies and local storage tokens to keep you logged in, save items in your active shopping cart, and track catalog viewing metrics.

Functional Cookies

Saves active logins, cart catalog selections, and dark mode configuration keys.

Performance Cookies

Anonymously tracks catalog bounce rates and interface loading delays.

6. Your Rights and Choices

You have full autonomy over your personal data credentials registered under Choose Your Cart:

  • Access & Update: Modify your name, email, and addresses directly in your Profile portal.
  • Data Deletion: Request full deletion of your login credentials by emailing support.
  • Marketing Opt-out: Click unsubscribe in catalog newsletters to halt marketing.
7. Children's Privacy

Our website is not designed for children under the age of 13. We do not knowingly compile personal coordinates of children under 13. If you believe your child has registered account data, contact us to initiate deletion.

8. Third-Party Links

Our catalog pages may contain hyperlinks to third-party sites (e.g. payment portals or vendor sites). We carry no liability or control over the privacy conditions and content guidelines of external domains.

9. Data Retention

We retain your personal coordinates as long as your account remains active or to fulfill contract transactions. After account closure, data coordinates are securely scrubbed or completely anonymized within 90 days.

10. Policy Changes

We reserve the right to revise this Privacy Policy. Any updates will be posted directly to this link with an updated "Last updated" tag at the top.

Contact Us

For data audits, profile deletion requests, or general privacy concerns, contact our team:

Email: privacy@chooseyourcart.com

Phone: +977 9803861618

Business Hours: Sunday - Friday, 9:00 AM - 9:00 PM