Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 2024
Personal Information
We may collect the following personal information:
- • Name, email address, and phone number
- • Shipping and billing addresses
- • Payment information (processed securely by third parties)
- • Order history and preferences
- • Account login credentials
Non-Personal Information
We automatically collect certain non-personal information:
- • IP address and location data
- • Browser type and version
- • Device information
- • Website usage patterns
- • Cookies and tracking data
We use the information we collect for the following purposes:
- • To process and fulfill your orders
- • To provide customer service and support
- • To send you important updates about your orders
- • To improve our products and services
- • To send you marketing communications (with your consent)
- • To comply with legal obligations
- • To prevent fraud and ensure security
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, or providing customer service.
Legal Requirements
We may disclose information if required by law, court order, or government regulation, or to protect our rights and the rights of others.
Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- • SSL/TLS encryption for data transmission
- • Secure payment processing by certified providers
- • Regular security audits and updates
- • Restricted access to personal information
- • Secure data storage with backup systems
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
You have the following rights regarding your personal information:
Access and Update
You can access and update your account information at any time through your account settings.
Data Portability
You can request a copy of your personal data in a structured, machine-readable format.
Deletion
You can request deletion of your personal information, subject to legal requirements.
Marketing Opt-out
You can unsubscribe from marketing communications at any time.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites.
We encourage you to read the privacy policies of any third-party websites you visit.
Your information may be transferred to and processed in countries other than Nepal. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
When we no longer need your information, we will securely delete or anonymize it.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
We recommend that you review this privacy policy periodically to stay informed about how we are protecting your information.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@chooseyourcart.com
Phone: +977 9803861618
Business Hours: Sunday - Friday, 9:00 AM - 9:00 PM
You can also update your privacy preferences or request access to your data through your account settings.