Shipping Policy
Learn about our shipping options, delivery times, and policies
Perfect for non-urgent orders. Track your package in real-time.
Fast delivery for urgent orders. Priority handling and tracking.
Service Areas
Major Cities
- • Kathmandu Valley (Kathmandu, Lalitpur, Bhaktapur)
- • Pokhara
- • Chitwan
- • Butwal
Other Locations
- • All major cities across Nepal
- • Rural areas (additional charges may apply)
- • Remote locations (express only)
Processing Time
Orders are typically processed within 1-2 business days. During peak seasons or holidays, processing may take up to 3 business days.
International Shipping
Currently, we only ship within Nepal. We're working on expanding our shipping options to include international destinations in the future.
Order Tracking
Once your order ships, you'll receive a tracking number via SMS and email. You can track your package in real-time using our tracking system.
Shipping Delays
While we strive for timely delivery, shipping delays can occur due to weather conditions, carrier issues, or high demand. We'll keep you updated on any delays.
Shipping Insurance
All shipments are automatically insured against loss or damage. If your package arrives damaged, contact us within 48 hours for assistance.
Address Changes
Address changes are accepted within 2 hours of order placement. Once the order ships, address changes may incur additional charges.
Need Help with Shipping?
Have questions about your shipment or need to update delivery details?
Phone: +977 9803861618
Email: support@chooseyourcart.com
Business Hours: Sunday - Friday, 9:00 AM - 9:00 PM